{"id":5939,"date":"2024-09-06T08:43:09","date_gmt":"2024-09-06T06:43:09","guid":{"rendered":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/?p=5939"},"modified":"2024-11-13T18:57:10","modified_gmt":"2024-11-13T17:57:10","slug":"problemas-con-la-aplicacion-roble","status":"publish","type":"post","link":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/2024\/09\/06\/problemas-con-la-aplicacion-roble\/","title":{"rendered":"Problemas con la aplicaci\u00f3n \u00abRoble\u00bb"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<p style=\"text-align: justify;\">Muchos de ustedes, tutores legales de alumnos\/as del IES Antares, nos han comunicado que han tenido problemas a la hora de acceder desde sus dispositivos m\u00f3viles a la aplicaci\u00f3n<strong><em> Roble<\/em><\/strong>. Ese problema, habitualmente, no se debe a que la contrase\u00f1a est\u00e9 caducada (cuando eso ocurre el mensaje de error es claro al respecto), sino a la App del dispositivo m\u00f3vil; en ese caso, el coordinador TIC no puede resolverlo, pero s\u00ed les proponemos dos opciones:<\/p>\n<ul>\n<li>Desinstalar la aplicaci\u00f3n y volver a instalarla (no suele funcionar, pero por si acaso).<\/li>\n<li style=\"text-align: justify;\">Abrir un navegador que tengan instalado en su dispositivo m\u00f3vil (Safari, Chrome, Mozilla&#8230;) y escribir en el buscador <em><strong>Ra\u00edces\u00a0<\/strong><\/em><em>(Roble<\/em> es la aplicaci\u00f3n m\u00f3vil de <em>Ra\u00edces<\/em>) para acceder al sitio web y no utilizar la App. Introducir las credenciales que insertaban en <em>Roble,<\/em> son las mismas. <br \/>Si no les deja acceder al sitio web, es posible que tengan la contrase\u00f1a caducada o se les haya bloqueado al intentar entrar muchas veces en <em>Roble<\/em>. En este caso, escriban un correo electr\u00f3nico a la direcci\u00f3n <strong><a href=\"mailto:tic.ies.antares.rivas@educa.madrid.org\" target=\"_blank\" rel=\"noopener\">tic.ies.antares.rivas@educa.madrid.org<\/a>.<\/strong> En dicho correo deben indicar el nombre, apellidos y clase de su hijo\/a y les enviar\u00e9 sus nuevas credenciales.<\/li>\n<\/ul>\n<h4>\u00a0<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\">\n<table>\n      <tbody style=\"border:hidden\">\n        <tr>\n          <td style=\"border:hidden\" class=\"has-text-align-center\" data-align=\"center\"><a\n              href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/programa-bilingue\/\"\n              data-type=\"page\" data-id=\"1889\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"43\" class=\"wp-image-2178\" style=\"width: 150px;\"\n                src=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/\/wp-content\/uploads\/ies.antares.rivas\/2023\/01\/m_bili.jpg\"\n                alt=\"\"><\/a><\/td>\n        <\/tr>\n        <tr>\n          <td style=\"border:hidden\" class=\"has-text-align-center\" data-align=\"center\"><a\n              href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/convivencia\/\"\n              data-type=\"page\" data-id=\"1967\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"43\" class=\"wp-image-2177\" style=\"width: 150px;\"\n                src=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/\/wp-content\/uploads\/ies.antares.rivas\/2023\/01\/m_convi.jpg\"\n                alt=\"\"><\/a><\/td>\n        <\/tr>\n        <tr>\n          <td style=\"border:hidden\" class=\"has-text-align-center\" data-align=\"center\"><a\n              href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/biblioteca\/\"\n              data-type=\"page\" data-id=\"1928\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"43\" class=\"wp-image-2176\" style=\"width: 150px;\"\n                src=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/\/wp-content\/uploads\/ies.antares.rivas\/2023\/01\/m_biblio.jpg\"\n                alt=\"\"><\/a><\/td>\n        <\/tr>\n        <tr>\n          <td style=\"border:hidden\" class=\"has-text-align-center\" data-align=\"center\"><a\n              href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/erasmus\/\"\n              data-type=\"page\" data-id=\"1972\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"42\" class=\"wp-image-2175\" style=\"width: 150px;\"\n                src=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/\/wp-content\/uploads\/ies.antares.rivas\/2023\/01\/m_erasm.jpg\"\n                alt=\"\"><\/a><\/td>\n        <\/tr>\n        <tr>\n          <td style=\"border:hidden\" class=\"has-text-align-center\" data-align=\"center\"><a\n              href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/los-blogs-del-antares\/\"\n              data-type=\"page\" data-id=\"1600\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"43\" class=\"wp-image-2174\" style=\"width: 150px;\"\n                src=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/\/wp-content\/uploads\/ies.antares.rivas\/2023\/01\/m_blog.jpg\"\n                alt=\"\"><\/a><\/td>\n        <\/tr>\n        <tr>\n          <td style=\"border:hidden\" class=\"has-text-align-center\" data-align=\"center\"><a\n              href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/revistantares\/\"\n              data-type=\"page\" data-id=\"1616\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"43\" class=\"wp-image-2173\" style=\"width: 150px;\"\n                src=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/\/wp-content\/uploads\/ies.antares.rivas\/2023\/01\/m_revis.jpg\"\n                alt=\"\"><\/a><\/td>\n        <\/tr>\n        <tr>\n          <td style=\"border:hidden\" class=\"has-text-align-center\" data-align=\"center\"><a\n              href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/aulas-virtuales\/\"\n              data-type=\"page\" data-id=\"877\"><img decoding=\"async\" class=\"wp-image-2172\" style=\"width: 150px;\"\n                src=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/\/wp-content\/uploads\/ies.antares.rivas\/2024\/11\/logo_AVE.png\"\n                alt=\"\"><\/a><\/td>\n        <\/tr>\n        <tr>\n          <td style=\"border:hidden\" class=\"has-text-align-center\" data-align=\"center\"><a\n              href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/proa-21-23\/\"\n              data-type=\"page\" data-id=\"1977\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"48\" class=\"wp-image-2171\" style=\"width: 150px;\"\n                src=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/\/wp-content\/uploads\/ies.antares.rivas\/2023\/01\/m_proa.jpg\"\n                alt=\"\"><\/a><\/td>\n        <\/tr>\n        <tr>\n          <td style=\"border:hidden\" class=\"has-text-align-center\" data-align=\"center\"><a\n              href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/galerias-de-imagenes\/\"\n              data-type=\"page\" data-id=\"2048\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"43\" class=\"wp-image-2169\" style=\"width: 150px;\"\n                src=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/\/wp-content\/uploads\/ies.antares.rivas\/2023\/01\/Galeria2.png\"\n                alt=\"\"><\/a><\/td>\n        <\/tr>\n        <tr>\n          <td style=\"border:hidden\" class=\"has-text-align-center\" data-align=\"center\"><a\n              href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/programa-4o-esoempresa\/\"\n              data-type=\"page\" data-id=\"2945\"><img decoding=\"async\" class=\"wp-image-3092\" style=\"width: 150px;\"\n                src=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/\/wp-content\/uploads\/ies.antares.rivas\/2024\/11\/4_eso_empresa_antares.png\"\n                alt=\"\"><\/a><\/td>\n        <\/tr>\n        <tr>\n          <td style=\"border:hidden\" class=\"has-text-align-center\" data-align=\"center\"><a\n              href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/desarrollo-del-plan-regional-contra-las-drogas-en-institutos\/\"\n              data-type=\"page\" data-id=\"2945\"><img decoding=\"async\" class=\"wp-image-3092\" style=\"width: 150px;\"\n                src=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/\/wp-content\/uploads\/ies.antares.rivas\/2025\/04\/drogas_comunidad.jpg\"\n                alt=\"\"><\/a><\/td>\n        <\/tr>\n        <tr>\n          <td style=\"border:hidden\" class=\"has-text-align-center\" data-align=\"center\"><a\n              href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/agenda-escolar\/\"\n              data-type=\"page\" data-id=\"2945\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"43\" class=\"wp-image-3092\" style=\"width: 150px;\"\n                src=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/\/wp-content\/uploads\/ies.antares.rivas\/2023\/01\/m_agenda2.jpg\"\n                alt=\"\"><\/a><\/td>\n        <\/tr>\n      <\/tbody>\n    <\/table>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Muchos de ustedes, tutores legales de alumnos\/as del IES Antares, nos han comunicado que han tenido problemas a la hora de acceder desde sus dispositivos m\u00f3viles a la aplicaci\u00f3n Roble. &#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[339],"tags":[],"post_folder":[191],"class_list":["post-5939","post","type-post","status-publish","format-standard","hentry","category-coordinacion-tic-raices_roble"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"tic.ies.antares.rivas","author_link":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/author\/cuenta_tic-ies-antares-rivas\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/category\/coordinacion-tic-raices_roble\/\" rel=\"category tag\">Coordinaci\u00f3n TIC-Ra\u00edces_Roble<\/a>","rttpg_excerpt":"Muchos de ustedes, tutores legales de alumnos\/as del IES Antares, nos han comunicado que han tenido problemas a la hora de acceder desde sus dispositivos m\u00f3viles a la aplicaci\u00f3n Roble. ...","post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/wp-json\/wp\/v2\/posts\/5939","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/wp-json\/wp\/v2\/comments?post=5939"}],"version-history":[{"count":9,"href":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/wp-json\/wp\/v2\/posts\/5939\/revisions"}],"predecessor-version":[{"id":7886,"href":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/wp-json\/wp\/v2\/posts\/5939\/revisions\/7886"}],"wp:attachment":[{"href":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/wp-json\/wp\/v2\/media?parent=5939"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/wp-json\/wp\/v2\/categories?post=5939"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/wp-json\/wp\/v2\/tags?post=5939"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/site.educa.madrid.org\/ies.antares.rivas\/index.php\/wp-json\/wp\/v2\/post_folder?post=5939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}